Tuesday, August 19, 2008

Knit Pick's Customer Service MAGIC!


As you might remember, I had a tragic episode involving Options Needles from Knit Picks. I got home from work yesterday and there was a package in my mail box. Don't we just love packages in our mailboxes!! Its like Christmas in the middle of the week!. I tear it open and LeeLuu dances around my feet. Obviously she does not understand the delight in mystery packages in the mail box (probably because she lacks thumbs). In said package were my replacement cables! 5 little days since I contacted customer service and my cables arrived. Now that's good service!

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